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	<title>James Porteous</title>
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	<description>Things about design and photography</description>
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		<title>James Porteous</title>
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		<title>A personal experience with the NHS</title>
		<link>http://jamesporteous.wordpress.com/2012/01/04/a-personal-experience-with-the-nhs/</link>
		<comments>http://jamesporteous.wordpress.com/2012/01/04/a-personal-experience-with-the-nhs/#comments</comments>
		<pubDate>Wed, 04 Jan 2012 10:00:21 +0000</pubDate>
		<dc:creator>James Porteous</dc:creator>
				<category><![CDATA[Blog Posts]]></category>
		<category><![CDATA[cancer]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[nhs]]></category>
		<category><![CDATA[oncology]]></category>
		<category><![CDATA[post-operative care]]></category>

		<guid isPermaLink="false">http://jamesporteous.wordpress.com/?p=264</guid>
		<description><![CDATA[I should start out by saying that I&#8217;m not going to be very objective in this blog, as the subject matter is far too personal for me to put at arm&#8217;s length &#8211; it may also be the first time that some of you are aware of what I&#8217;m about to tell you, and for <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jamesporteous.wordpress.com&amp;blog=8236319&amp;post=264&amp;subd=jamesporteous&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>6</slash:comments>
	
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		<title>Trust</title>
		<link>http://jamesporteous.wordpress.com/2011/11/07/trust/</link>
		<comments>http://jamesporteous.wordpress.com/2011/11/07/trust/#comments</comments>
		<pubDate>Mon, 07 Nov 2011 08:00:45 +0000</pubDate>
		<dc:creator>James Porteous</dc:creator>
				<category><![CDATA[Blog Posts]]></category>
		<category><![CDATA[airbnb]]></category>
		<category><![CDATA[digital self]]></category>
		<category><![CDATA[online safety]]></category>
		<category><![CDATA[trust]]></category>

		<guid isPermaLink="false">http://jamesporteous.wordpress.com/?p=214</guid>
		<description><![CDATA[&#8220;I&#8217;m not upset that you lied to me, I&#8217;m upset that from now on I can&#8217;t believe you&#8221; &#8211; Freidrich Nietzsche Trust is one of the most fragile things in life. Traditionally, it&#8217;s built on a huge range of subtle, intangible factors &#8211; it can take years to gain, seconds to lose, and once it&#8217;s gone, <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jamesporteous.wordpress.com&amp;blog=8236319&amp;post=214&amp;subd=jamesporteous&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>1</slash:comments>
	
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		<title>A ten dollar tale</title>
		<link>http://jamesporteous.wordpress.com/2011/08/08/a-ten-dollar-tale/</link>
		<comments>http://jamesporteous.wordpress.com/2011/08/08/a-ten-dollar-tale/#comments</comments>
		<pubDate>Mon, 08 Aug 2011 08:00:11 +0000</pubDate>
		<dc:creator>James Porteous</dc:creator>
				<category><![CDATA[Blog Posts]]></category>
		<category><![CDATA[Disney]]></category>
		<category><![CDATA[experience design]]></category>
		<category><![CDATA[ramblings]]></category>

		<guid isPermaLink="false">http://jamesporteous.wordpress.com/?p=201</guid>
		<description><![CDATA[I interrupt normal, vaguely-serious blogging for something a little different. This is a post that can only be described as a yarn &#8211; a slightly obscure, design-related yarn, but a yarn nonetheless. But if you know me, you&#8217;ll know I love a good story, and this will all make sense. Hopefully. As a kid, I&#8217;d <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jamesporteous.wordpress.com&amp;blog=8236319&amp;post=201&amp;subd=jamesporteous&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Image courtesy of Kurtxio</media:title>
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		<title>Failure is always an option</title>
		<link>http://jamesporteous.wordpress.com/2011/07/30/failure-is-always-an-option/</link>
		<comments>http://jamesporteous.wordpress.com/2011/07/30/failure-is-always-an-option/#comments</comments>
		<pubDate>Sat, 30 Jul 2011 13:12:50 +0000</pubDate>
		<dc:creator>James Porteous</dc:creator>
				<category><![CDATA[Blog Posts]]></category>
		<category><![CDATA[Banking]]></category>
		<category><![CDATA[Failure]]></category>
		<category><![CDATA[Service Design]]></category>

		<guid isPermaLink="false">http://jamesporteous.wordpress.com/?p=211</guid>
		<description><![CDATA[We talk about failure a lot in design &#8211; we embrace the idea of making mistakes and learning from them as a fundamental part of the design process. Simply, we strive to fail early on, so those who use our creations don&#8217;t have to experience what it feels like to have a process or product <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jamesporteous.wordpress.com&amp;blog=8236319&amp;post=211&amp;subd=jamesporteous&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>3</slash:comments>
	
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			<media:title type="html">Image courtesy of Patrick Lauke</media:title>
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		<title>Weekend warriors</title>
		<link>http://jamesporteous.wordpress.com/2011/06/25/weekend-warriors/</link>
		<comments>http://jamesporteous.wordpress.com/2011/06/25/weekend-warriors/#comments</comments>
		<pubDate>Sat, 25 Jun 2011 19:47:02 +0000</pubDate>
		<dc:creator>James Porteous</dc:creator>
				<category><![CDATA[Blog Posts]]></category>
		<category><![CDATA[Co-Design]]></category>
		<category><![CDATA[Edinburgh Uni]]></category>
		<category><![CDATA[SI camp]]></category>
		<category><![CDATA[Social Innovation Camp]]></category>

		<guid isPermaLink="false">http://jamesporteous.wordpress.com/?p=190</guid>
		<description><![CDATA[&#8220;Thank God it&#8217;s Friday.&#8221; I&#8217;ve used that phrase so many times in my life, I can&#8217;t even remember, even if it did lose its meaning for a while back in the dark days of my final uni year, where the traditional ideas of time off and relaxation went out the window (along with any notion <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jamesporteous.wordpress.com&amp;blog=8236319&amp;post=190&amp;subd=jamesporteous&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://jamesporteous.wordpress.com/2011/06/25/weekend-warriors/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
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			<media:title type="html">sicamp0002</media:title>
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			<media:title type="html">sicamp0004</media:title>
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			<media:title type="html">sicamp0007</media:title>
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			<media:title type="html">sicamp0006</media:title>
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			<media:title type="html">sicamp0001</media:title>
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		<title>A year in the making</title>
		<link>http://jamesporteous.wordpress.com/2011/06/17/a-year-in-the-making/</link>
		<comments>http://jamesporteous.wordpress.com/2011/06/17/a-year-in-the-making/#comments</comments>
		<pubDate>Fri, 17 Jun 2011 19:00:08 +0000</pubDate>
		<dc:creator>James Porteous</dc:creator>
				<category><![CDATA[Blog Posts]]></category>
		<category><![CDATA[Glasgow School of Art]]></category>
		<category><![CDATA[graduate]]></category>
		<category><![CDATA[retrospective]]></category>

		<guid isPermaLink="false">http://jamesporteous.wordpress.com/?p=186</guid>
		<description><![CDATA[Exactly twelve months ago, I was standing at the back of Bute Hall in Glasgow University, hoping desperately that the combination of a frankly dashing kilt, hugely overpriced rental robes and a beautiful summer&#8217;s day wouldn&#8217;t lead to me keeling over in the astonishing heat. And then, in the blink of an eye, the shake <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jamesporteous.wordpress.com&amp;blog=8236319&amp;post=186&amp;subd=jamesporteous&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>Taking the shine off the silver screen</title>
		<link>http://jamesporteous.wordpress.com/2011/06/06/taking-the-shine-off-the-silver-screen/</link>
		<comments>http://jamesporteous.wordpress.com/2011/06/06/taking-the-shine-off-the-silver-screen/#comments</comments>
		<pubDate>Mon, 06 Jun 2011 22:07:05 +0000</pubDate>
		<dc:creator>James Porteous</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Cineworld]]></category>
		<category><![CDATA[Service Design]]></category>

		<guid isPermaLink="false">http://jamesporteous.wordpress.com/?p=182</guid>
		<description><![CDATA[Back in the day (&#8216;the day&#8217; being circa 2000), I wanted a Cineworld Unlimited card. Badly. Well, I say that &#8211; at the point I wanted that shiny little ticket to a bottomless cup of celluloid goodness, it was a Virgin Cinemas card, and I was too young to get one. Realistically, it wasn&#8217;t worth <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jamesporteous.wordpress.com&amp;blog=8236319&amp;post=182&amp;subd=jamesporteous&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>The bare freemium</title>
		<link>http://jamesporteous.wordpress.com/2011/05/06/the-bare-freemium/</link>
		<comments>http://jamesporteous.wordpress.com/2011/05/06/the-bare-freemium/#comments</comments>
		<pubDate>Fri, 06 May 2011 10:46:04 +0000</pubDate>
		<dc:creator>James Porteous</dc:creator>
				<category><![CDATA[Blog Posts]]></category>

		<guid isPermaLink="false">http://jamesporteous.wordpress.com/?p=177</guid>
		<description><![CDATA[As I&#8217;ve mentioned before, I have a background in journalism from my time in student media &#8211; I spent three years with the Glasgow University Guardian, working my way up to the position of editor. I&#8217;ve experienced a microcosm of the issues that newspapers in the mainstream press face, and due to the timing of <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jamesporteous.wordpress.com&amp;blog=8236319&amp;post=177&amp;subd=jamesporteous&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://jamesporteous.wordpress.com/2011/05/06/the-bare-freemium/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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		<title>The long and short of it</title>
		<link>http://jamesporteous.wordpress.com/2010/11/01/the-long-and-short-of-it/</link>
		<comments>http://jamesporteous.wordpress.com/2010/11/01/the-long-and-short-of-it/#comments</comments>
		<pubDate>Mon, 01 Nov 2010 21:53:26 +0000</pubDate>
		<dc:creator>James Porteous</dc:creator>
				<category><![CDATA[Blog Posts]]></category>
		<category><![CDATA[confusion]]></category>
		<category><![CDATA[Service Design]]></category>
		<category><![CDATA[stories]]></category>

		<guid isPermaLink="false">http://jamesporteous.wordpress.com/?p=168</guid>
		<description><![CDATA[My role as a service designer &#8211; albeit one that&#8217;s very fresh out of university &#8211; is consistently difficult to explain to others. Amongst those who have studied some form of design, it&#8217;s usually simple enough to explain, approximating what we do with services to what they might do with their chosen speciality. But try <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jamesporteous.wordpress.com&amp;blog=8236319&amp;post=168&amp;subd=jamesporteous&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://jamesporteous.wordpress.com/2010/11/01/the-long-and-short-of-it/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Writing Challenge by Gene Wilburn</media:title>
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		<title>Taking the Mickey</title>
		<link>http://jamesporteous.wordpress.com/2010/09/26/taking-the-mickey/</link>
		<comments>http://jamesporteous.wordpress.com/2010/09/26/taking-the-mickey/#comments</comments>
		<pubDate>Sun, 26 Sep 2010 20:56:19 +0000</pubDate>
		<dc:creator>James Porteous</dc:creator>
				<category><![CDATA[Blog Posts]]></category>
		<category><![CDATA[Disney]]></category>
		<category><![CDATA[Experience]]></category>
		<category><![CDATA[Fastpass]]></category>
		<category><![CDATA[Service Design]]></category>
		<category><![CDATA[Walt Disney World]]></category>

		<guid isPermaLink="false">http://jamesporteous.wordpress.com/?p=154</guid>
		<description><![CDATA[Anyone who knows me will tell you I&#8217;m a big kid at times. I make no apologies for this &#8211; I like having fun, and I think finding enjoyment in everything is an important part of being a designer too, especially in consideration of services and experience when good design should deliver an engaging, and <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jamesporteous.wordpress.com&amp;blog=8236319&amp;post=154&amp;subd=jamesporteous&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://jamesporteous.wordpress.com/2010/09/26/taking-the-mickey/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Joe Penniston - Mickey &#38; Walt Statue at WDW</media:title>
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			<media:title type="html">Samantha Decker - Fastpass</media:title>
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			<media:title type="html">Sam Fam - Disney&#039;s Magical Express Logo</media:title>
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		<media:content url="http://jamesporteous.files.wordpress.com/2010/09/f0001.jpg" medium="image">
			<media:title type="html">James Porteous - Wishes Fireworks</media:title>
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